The Integration of IT Service Management in Achieving Sustainable Academic Governance. MULTILITERA: Journal of Multidisciplinary Literacy, [S. l.], v. 1, n. 1, p. 17–27, 2026. Disponível em: https://journal.harmoni.or.id/index.php/multilitera/article/view/3. Acesso em: 12 apr. 2026.